BulkyGrow is an online software service. We do not ship physical goods, so there is nothing to be delivered to an address. This policy explains how and when your paid plan becomes available.
1. How the service is delivered
The Service is delivered online through your web browser at https://bulkygrow.com. You sign in with your company code and email to use it.
2. When your plan starts
- Immediately after payment. Once Razorpay confirms your payment, your plan is activated within moments and you are taken back to your dashboard.
- If you close the page before it returns, the payment is still confirmed in the background and your plan is activated automatically.
- A new plan bought to start when your current one ends is shown on your Billing page as the upcoming plan, with its start date.
3. Your invoice
Every paid payment has an invoice that you can download from Billing, then Payment history.
4. If your plan did not start
If money was debited but your plan has not started within 30 minutes, write to support@bulkygrow.com with the payment reference. See our Refund & Cancellation Policy.
5. Support
Support is available Monday to Saturday, 10:00 to 18:00 IST at support@bulkygrow.com.